Hi guys, here are a few tips on how to stay safe while someone is doing a makeover for you!
1. After your chat disconnects, immediately change your password, this will put your account into quarantine which will lock your gift shop, starbazaar and recycling.
2. Always have a spare email at the ready. Before you give out your password, change your email to one of your own, so that the hacker can't change your email for 72 hours.
3. If you do get locked out of your account and your email has been changed, go to help immediately! Then, tell Stardoll the name of your account in the message, and tell them it was hacked. In the boxes below, it will ask you to enter the name you signed up with, your birthdate and original email. Within and hour to an hour and a half, an email will be in your inbox telling you your new password.
Hope these help,
Annie.Angel/Aisha
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